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Morgan County Upgrades 911 Dispatch System to Enhance Response Times

About the New System

Morgan County Public Safety Dispatch will be the first in Indiana to implement RapidDeploy’s Radius Mapping, a cutting-edge web-based system designed to provide precise mapping and location data to 911 dispatchers. The system is expected to significantly enhance the county’s emergency response capabilities, allowing for faster and more accurate dispatching of first responders.

  • Radius Mapping uses GIS-based caller location, streaming video, and text-from-911 to provide dispatchers with real-time, precise mapping data.
  • The system also offers indoor maps and floor plans, enabling dispatchers to guide first responders to the quickest point of entry.

Morgan County Public Safety Dispatch Director Zachary Worth expressed enthusiasm about the new system, stating, “We are excited to bring this level of innovation to our 911 operations. Radius Mapping brings all the data we need into a single, intuitive view – helping our team stay ahead of the unfolding emergencies they encounter on a daily basis.”

Benefits of the New System

The implementation of Radius Mapping is expected to bring numerous benefits to Morgan County’s emergency response system. Some of the key advantages include:

  1. Cut Response Times: The system is designed to provide dispatchers with real-time, precise mapping data, enabling them to respond to emergencies more quickly and efficiently.
  2. Improved Accuracy: The system’s use of GIS-based caller location and streaming video ensures that dispatchers receive accurate and up-to-date information, reducing the risk of errors or miscommunications.
  3. Enhanced First Responder Safety: The indoor maps and floor plans feature of the system enable dispatchers to guide first responders to the quickest point of entry, reducing the risk of injury or harm.

Cost Savings and Negotiation

The implementation of Radius Mapping comes with a significant price tag, with a typical five-year cost of $125,000. However, Morgan County Public Safety Dispatch Director Zachary Worth was able to negotiate the cost down to $75,000, making the system more accessible to the county.

The system will be a valuable asset to our emergency responders, and we are excited to bring this level of innovation to our community. We look forward to seeing the positive impact it will have on our response times and overall emergency management.

Conclusion

In conclusion, the implementation of Radius Mapping by Morgan County Public Safety Dispatch is a significant step forward in enhancing the county’s emergency response capabilities. The system’s ability to provide real-time, precise mapping data and indoor maps and floor plans will undoubtedly improve response times, accuracy, and first responder safety. As the first in Indiana to implement the system, Morgan County sets a new standard for emergency response in the state.

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